Experiencing sudden hearing loss is frightening. It should be addressed immediately by a hearing specialist to prevent permanent loss. Most people do not know this. I went to an emergency after hours clinic to get some pain relief for my ear. I couldn’t hear. I was prescribed antibiotics and instructed to see my GP if there was no improvement after a week. There wasn’t. I then saw a GP.  They gave me nasal spray and said I should contact a specialist – just in case. This was the day I called Chessie. She took my call, created an immediate appointment and made me take it.

Chessie has the ability to remove fear and create action. In today’s working world it is not easy to drop everything and attend a new unscheduled appointment. It is a testament to Chessies ability to instil trust and gently make the correct action take place.

Chessie tested my hearing and took immediate action. There is a small window to treat sudden hearing loss with the steroid Prednisone. I was borderline for this treatment to work. Chessie is located next to a team of ENT specialists. They were fully booked. Chessie persuaded one of them to see me and prescribe the treatment. Again this is testament to Chessies ability to communicate at any level and create forward movement.

My hearing then began to slowly and steadily improve back to its original levels.

Chessie is a star. Without her I am sure I would have had some permanent loss. It’s not until you lose something you realise how precious it is.

Finding the right person you can trust who has the right knowledge and ability to treat you as an individual is essential. Chessie is that person.

Chessie is now guiding me with the right hearing tools to address some other hearing issues I had prior to the loss. Today my hearing is better than before all this took place. And the future outlook for my hearing quality is now excellent.

“THANK YOU Chessie for all you have done. The service is OUT OF THIS WORLD, hearing is so good – Thanks”

“We are overwhelmed with the the service you provided to us this past week. Nothing was too much bother. Not only did you explain our options regarding the replacement of my current hearing aids,but also sent me away with a brand new top of the range trial pair. As it turned out, all that was required were new ear plugs. Without your knowledge and honesty we could have been facing a hefty bill right now.
It is refreshing to meet a professional who is friendly, who genuinely wants to help and places no time restrictions on consultations.
Thank you Chessie Egan. Absolutely highly recommended.”

“I went to see E Hearing about an issue with my ear as I worked in an open plan office that could be quite noisy at times when people are talking and had noticed some issues with difficulty hearing people on the phone in the office that I didn’t have before.
Chessie completed a hearing test and provided professional and practical advice on how to resolve the issue as well as an estimated duration as to when the issue should resolve. Following her advice the issue resolved in a few days. We also found an area that benefited from some musculoskeletal treatment from my specialist. This was a quality experience because Chessie also took time to explain my condition and ensured I understood what the issue was and how to resolve it as well as promptly providing a written report on the findings to me and my GP. Chessie was friendly and committed to finding a solution that suited my view of holistic health and also followed up after the appointment to check the issue had resolved. Chessie is committed to providing good care and going the extra mile to ensure all clients get a quality, reassuring and excellent experience when they are concerned about hearing issues. I would recommend E Hearing to anyone: children and adults for an Audiologist who listens to your needs, provides quality advice where you need your hearing care whether it be at her conveniently located clinics in Remuera or Papatoetoe, at your home, workplace, club or church – her flexibility makes it easy to access hearing care and book it according to your schedule”